Service
LOCATION
New metal anti-counterfeiting mark
begin 2019-10
The bottom right of the foot of the bed facing the direction of the head of the bed
Covered products: all leather bed frames, technical fabric bed frames.
Note: The two removable and washable fabric beds of Arcadia and Jolie appear on the inside of the product, and the appearance is not displayed.
LOCATION
Anti-counterfeiting mark for bed frame and board
begin 2019-10
The left side of the front handle of the bed board is separated by 2cm
Cover every bed board
LOCATION
Black rubber material LOGO position
The back of the bed frame and the side of the bed
With the words "legends exclusive for Sealy",
The position of the logo on different bed frame styles will be slightly different
LOCATION
duoluxe bed frame security code position
(Since August 2018, duoluxe bed frame has placed anti-counterfeiting codes on duoluxe bed frames and bedside tables. The location of the anti-counterfeiting codes is shown in the figure below)
Bedside position
At the waist line on the left side of the mattress headboard-sewing process
Bedside table
The inner right side of the first drawer-pasting process
The anti-counterfeiting code can be authenticated through the following ways
Consumer verification steps
step 1
Scratch off the anti-counterfeiting coating and scan the QR code using WeChat
step 2
Enter the verification interface, enter the party’s anti-counterfeiting code and verification code
step 3
The first verification shows the authenticity, the non-first verification shows the duplicate4008-400-108
duoluxe_smart@163.com
If you have any doubts about the purchased product, you can use the official service hotline or email
(Service time 9:00-18:00 on weekdays) for inquiries
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